How will my order be shipped and when will it arrive?
We try and get your goods to you as fast as possible, however delivery times vary, depending on where in the world you live.
Black Library offers two delivery services, Standard delivery and Express delivery.
All Standard delivery orders are shipped with Royal Mail. From the date of despatch, Standard delivery orders are usually despatched within 3 working days and may take up to 8 working days to arrive within the mainland United Kingdom. Overseas orders may take up to 28 days to arrive.
Express delivery orders will be despatched usually within 3 working days of being placed. All Express delivery orders are shipped with UPS. From the date of despatch, Express delivery orders may take up to 2 working days to arrive within the mainland UK, up to 5 working days within mainland Europe and up to 7 working days for all other international destinations, depending on Customs.
Pre-ordering guarantees that you'll be among the first to get your hands on the latest books. As most postal services don't deliver at the weekend, we ship pre-ordered products for arrival from the Monday after the launch weekend (depending on what delivery method you've chosen).
Price of Goods
All our prices are displayed with our products throughout the website. If you live outside the UK we recommend you check with your credit card company regarding any charges you may incur for currency conversion.
We will display the full price of your order (including shipping and handling) BEFORE you submit your order to us.
Shipping and Handling
Rest of World
All orders over £20 GBP, $50 USD, $50 CAD, $60 AUD or €30 EUR qualify for free standard shipping.
All orders over £100 GBP, $160 USD, $160 CAD, $200 AUD or $120 EUR qualify for free UPS shipping.
Some items have special shipping rates applied to them and remain exempt from these guidelines. This will be clear on the product page for such items. The total cost of your order is previewed for you before you commit to your purchase.
To take advantage of express delivery, simply select this option at the checkout stage. This will speed up the shipping times, but will not impact order processing. Orders will be shipped via UPS delivery and cannot be sent to a PO, APO or BFPO addresses, or any Russian domestic address. If you have any queries please contact us directly.
Import taxes (outside the UK)
Games Workshop is not responsible for any charges you may have to pay in taxes or customs duty. We suggest you contact your local customs office to establish what charges you may incur if you buy our goods from outside the UK.